Return & Refund Policy

Thank you for shopping with us. We want you to be satisfied with your purchase. If you are not completely satisfied with your order, please review our return and refund policy below.

Returns

We accept returns within 7 days of delivery, provided that:

• The item is unused, unworn, and in its original condition.

• The item is returned with its original packaging, tags, and accessories.

• The item has not been damaged, washed, altered, or used.

• Proof of purchase or order details are provided.

Items that do not meet these conditions may not be eligible for a return.

Non-Returnable Items

Certain products may not be eligible for return, including:

• Used or damaged products.

• Products without original packaging or tags.

• Customized or personalized products.

• Clearance or sale items, unless they arrive damaged or defective.

• Any item specifically identified as non-returnable on its product page.

Damaged or Defective Items

If you receive an incorrect, damaged, or defective product, please contact us within 48 hours of delivery.

Please provide your order number and clear photos or videos showing the issue. After reviewing your request, we may offer a replacement, exchange, or refund.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be processed using the original payment method, where applicable.

Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Return Shipping

Customers are generally responsible for return shipping costs unless the item received was incorrect, damaged, or defective.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or a defective product.

Exchanges

If you would like to exchange an item, please contact us within 7 days of delivery. Exchanges are subject to product availability and the item meeting our return conditions.

How to Request a Return

To request a return or refund, please contact us with:

• Your order number

• The reason for the return

• Photos or videos, if the item is damaged or defective

We will provide you with further instructions after reviewing your request.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us through the contact information provided on our website.

We reserve the right to refuse returns that do not meet the conditions outlined in this policy.