Shipping policy
Shipping Policy
Thank you for shopping with us!
We are committed to processing and delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order has been shipped, you will receive a confirmation message with tracking information, where available.
Shipping & Delivery
We currently offer shipping within Pakistan.
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Standard delivery usually takes 3–7 business days after your order has been dispatched.
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Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
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Remote areas may require additional delivery time.
Shipping Charges
Shipping charges are calculated and displayed at checkout based on your delivery location and order details.
From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly stated on our website.
Order Tracking
If tracking is available for your order, tracking details will be provided after your order has been dispatched.
Please allow some time for tracking information to become active after the package has been handed over to the courier.
Delayed or Lost Orders
While we do our best to ensure timely delivery, we are not responsible for delays caused by courier services, incorrect or incomplete shipping information, weather, natural disasters, public holidays, or other circumstances outside our control.
If your order appears to be significantly delayed or has not arrived within the expected timeframe, please contact us and we will assist you in contacting the courier.
Incorrect Shipping Information
Please make sure your name, phone number, and delivery address are correct before completing your order.
If an order is returned to us because of an incorrect or incomplete address, refused delivery, or failure to receive the package, additional shipping charges may apply for reshipping the order.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the damaged item. We will review the situation and help you with the next steps.
Contact Us
If you have any questions about your order or our shipping policy, please contact us through the contact information provided on our website.
We appreciate your business and thank you for shopping with us!